QUALITY POLICY FILNAU, S.L.
FILNAU, S.L., company dedicated to the manufacture and marketing of filters for industry, He has opted for the implementation and maintenance of a quality management system based on the UNE EN ISO 9001:2015 aware of the importance of having a tool to achieve continuous improvement exceed the expectations of its current and future customers.
Therefore the company address, Mark the following objectives, which will serve as guidelines for achieving greater compliance with commitment to quality and continuous improvement:
- Get the satisfaction of the end customer:
FILNAU, S.L. conducts its manufacturing and marketing activities with the maximum guarantee of quality for the benefit of customers, providing direct service and personalized.
- Fast and effective care:
FILNAU, S.L. committed to providing good service to the customer, giving priority to the prompt attention of all inquiries and ensuring that deadlines are the shortest possible.
- Getting the efforts and collaboration of all staff in Quality and Continuous Improvement, providing innovative tools for this purpose concerning the manufacture and marketing of filters, that can be applied to processes, and periodic review of objectives.
Taking advantage of the structure FILNAU, S.L., It is important that all staff feel involved in achieving a higher quality, at all levels of the organization. For it is promoted by Directorate a policy of transparency and communication between all.
- The Continuous training of staff, resourcing and promoting improvement activities, for all people to participate in the common interest is to offer the best quality service, It is a constant bet.
- Enforce laws and regulations in force including those associated with stakeholders
- surveillance technology and extensive knowledge of the sector, to be on the day of the novelties of the sector and they could be offered to customers
The values expressed in this Quality Policy will be shared by all people FILNAU, S.L. and all those who must collaborate with him.
Pineda de Mar, 01 June 2018.
Direction of FILNAU, S.L.