{"id":3486,"date":"2017-09-08T09:22:52","date_gmt":"2017-09-08T09:22:52","guid":{"rendered":"https:\/\/filnau.com\/?page_id=3486"},"modified":"2023-11-29T16:11:23","modified_gmt":"2023-11-29T16:11:23","slug":"politica-de-calidad","status":"publish","type":"page","link":"https:\/\/filnau.com\/es\/politica-de-calidad\/","title":{"rendered":"Pol\u00edtica de calidad"},"content":{"rendered":"<div  class=\"tatsu-fwrw9matk3986744 tatsu-section    tatsu-clearfix\" data-title=\"\"  data-headerscheme=\"background--dark\"><div class='tatsu-section-pad clearfix' data-padding='{\"d\":\"90px 0px 90px 0px\"}' data-padding-top='90px'><div class=\"tatsu-row-wrap  tatsu-wrap tatsu-row-one-col tatsu-row-has-one-cols tatsu-medium-gutter tatsu-reg-cols  tatsu-clearfix tatsu-fwrw9matoo4hve32\" ><div  class=\"tatsu-row \" ><div  class=\"tatsu-column  tatsu-column-no-bg tatsu-one-col tatsu-column-image-none tatsu-column-effect-none  tatsu-fwrw9matub5ifzlq\" data-animation=\"fadeIn\"   data-parallax-speed=\"0\" style=\"\"><div class=\"tatsu-column-inner \" ><div class=\"tatsu-column-pad-wrap\"><div class=\"tatsu-column-pad\" ><div  class=\"tatsu-module tatsu-text-block-wrap tatsu-fwrw9matyfbdcssa  \"><div class=\"tatsu-text-inner tatsu-align-center  clearfix\" data-animation=\"fadeIn\"  ><style>.tatsu-fwrw9matyfbdcssa.tatsu-text-block-wrap .tatsu-text-inner{width: 100%;}<\/style>\n<h1>POL\u00cdTICA DE CALIDAD DE FILNAU, S.L.<\/h1>\n<p>FILNAU, S.L., empresa dedicada a la FABRICACI\u00d3N Y COMERCIALIZACI\u00d3N DE FILTROS PARA LA IND\u00daSTRIA, ha optado por la implantaci\u00f3n y mantenimiento de un sistema de gesti\u00f3n de calidad basado en la norma UNE EN ISO 9001:2015 consciente de la importancia de disponer de una herramienta de mejora continua para lograr superar las expectativas de sus clientes actuales y futuros.<\/p>\n<p>Por ello la Direcci\u00f3n de la empresa, marca los siguientes <strong><u>objetivos,<\/u><\/strong> que servir\u00e1n de pauta para alcanzar el mayor grado de cumplimiento con su <strong>compromiso hacia la Calidad y mejora continua<\/strong>:<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<ul>\n<li><u>Obtener la satisfacci\u00f3n del cliente final<\/u>:<\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\"><strong>FILNAU, S.L.<\/strong> realiza sus actividades de fabricaci\u00f3n y comercializaci\u00f3n con la m\u00e1xima garant\u00eda de Calidad en beneficio de los clientes, proporcion\u00e1ndoles un servicio directo y personalizado.<\/p>\n<p>\u00a0<\/p>\n<ul>\n<li><u>Atenci\u00f3n r\u00e1pida y eficaz<\/u>:<\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\"><strong>FILNAU, S.L.<\/strong> apuesta por ofrecer un buen servicio de atenci\u00f3n al cliente, primando la r\u00e1pida atenci\u00f3n de todas las consultas y procurando que los plazos de entrega sean los m\u00e1s cortos posibles.<\/p>\n<p>\u00a0<\/p>\n<ul>\n<li><u>Conseguir el esfuerzo y la colaboraci\u00f3n de todo el personal en la Calidad y la mejora continua,<\/u> aportando para ello herramientas innovadoras en materia de fabricaci\u00f3n y comercializaci\u00f3n de filtros, que se puedan aplicar a los procesos, as\u00ed como la revisi\u00f3n peri\u00f3dica de objetivos.<\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\">Aprovechando la estructura de <strong>FILNAU, S.L.<\/strong>, es importante que todo el personal se sienta implicado en la consecuci\u00f3n de una mayor Calidad, en todos los niveles de la organizaci\u00f3n. Para ello se promueve por parte de Direcci\u00f3n una pol\u00edtica de transparencia y comunicaci\u00f3n entre todos.<\/p>\n<p style=\"padding-left: 30px;\">\u00a0<\/p>\n<ul>\n<li>La <u>formaci\u00f3n continua del personal,<\/u> dotar de recursos e impulsar las actividades de mejora, para que todas las personas participen del inter\u00e9s com\u00fan que es ofrecer la mejor calidad de servicio, es una apuesta constante.<\/li>\n<li><u>Cumplir las leyes y normativas en vigor incluyendo<\/u> aquellas asociadas a las partes interesadas<\/li>\n<li><u>Vigilancia tecnol\u00f3gica y amplio conocimiento del sector,<\/u> para estar al d\u00eda de las novedades del sector y poderlas ofrece a los clientes<\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\">Los valores expresados en esta Pol\u00edtica de Calidad ser\u00e1n compartidos por todas las personas de <strong>FILNAU, S.L. <\/strong>y por todos aquellos que deban colaborar con \u00e9l.<\/p>\n<p>\u00a0<\/p>\n<p>Pineda de Mar, 01 de junio de 2018.<\/p>\n<p>Direcci\u00f3n de <strong>FILNAU, S.L.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><div class = \"tatsu-column-bg-image-wrap\"><div class = \"tatsu-column-bg-image\" ><\/div><\/div><\/div><style>.tatsu-row > .tatsu-fwrw9matub5ifzlq.tatsu-column{width: 100%;}.tatsu-fwrw9matub5ifzlq.tatsu-column > .tatsu-column-inner > .tatsu-column-overlay{mix-blend-mode: none;}.tatsu-fwrw9matub5ifzlq > .tatsu-column-inner > .tatsu-top-divider{z-index: 9999;}.tatsu-fwrw9matub5ifzlq > .tatsu-column-inner > .tatsu-bottom-divider{z-index: 9999;}.tatsu-fwrw9matub5ifzlq > .tatsu-column-inner > .tatsu-left-divider{z-index: 9999;}.tatsu-fwrw9matub5ifzlq > .tatsu-column-inner > .tatsu-right-divider{z-index: 9999;}.tatsu-fwrw9matub5ifzlq.tatsu-column{transform: translate3d(0px,0px, 0);}<\/style><\/div><\/div><\/div><\/div><div class=\"tatsu-section-background-wrap\"><div class = \"tatsu-section-background\" ><\/div><\/div><style>.tatsu-fwrw9matk3986744 .tatsu-section-pad{padding: 90px 0px 90px 0px;}.tatsu-fwrw9matk3986744 > .tatsu-bottom-divider{z-index: 9999;}.tatsu-fwrw9matk3986744 > .tatsu-top-divider{z-index: 9999;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"<p><a href=\"https:\/\/filnau.com\/es\/politica-de-calidad\/\" class=\"more-link style3-button\">Read More<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de calidad | Filnau<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/filnau.com\/politica-de-calidad\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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